Sunday, December 23, 2012

Role of Distributors & Agents in Exporting Business

As a manufacturer or exporter who is willing to step into some foreign market, you should better be starting in a safe and calculated manner. One relatively safe and secure method is to start with indirect exports and see the response. There are many ways to start indirect exports, but the most widely used method is to hire the services of commission agents or get into a contract with some distributor. Although, their roles may sound a bit similar, both of them differ at some points. Let's look into the role of these two in detail.

Agents:
Also known as commission agents, they are responsible for selling your products in foreign market. They are experienced campaigners and quite familiar with the market you are going to target. They know the customers and their needs. However, the thing to remember is that they are solely responsible for selling your products. They do not buy from you directly; neither do they involve themselves in delivery or after sale services in most cases. Their source of earning is the fixed commission on every sale (or gross sales, they will make for you).

Printer Products

Commission agents must be able to meet following requirements before you hire their services.

Role of Distributors & Agents in Exporting Business

- Should be having loads of experience
- Check to see if the agent also deals in some of your competitive products
- Past record of sales and the stats for business they have provided to other exporters in the past
- How much of the market that agent can cover on his/her own and to what extent
- Do they sell to end users or businesses?

Distributors:
Unlike commission agents, distributors normally purchase the product from you (at low rates) and then sell it in the market, all the time maintaining some inventory with them. Given, they also provide after sale services, they are more suited if your product needs some installation work or requires after sale services.

- Distributors should be financially stable
- They must be good in inventory stocking and warehouse management
- Should be having technical information about the product (train them if needed)
- Should be ready to work at price margins you are willing to offer
- Be careful when going into a contract and think over the clauses many times before signing
- Distributor should be capable of running or managing the advertising campaign if needed

Now, whether you should go for agents or distributors? The answer to this question will depend on your product and preferences.

Role of Distributors & Agents in Exporting Business

William King is the director of UK Wholesale Suppliers & Dropshippers and UAE Dubai Property & Real Estate Properties Portal. He has 18 years of experience in the marketing and trading industries and has been helping retailers and startups with their product sourcing, promotion, marketing and supply chain requirements.

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Friday, December 21, 2012

Role of Decision Support System For Decision-Making Process in Global Business Environment

Decision Support System:

A Decision Support System is an integrated set of computer tools allowing a decision maker to interact directly with computer to retrieve information useful in making semi structured and unstructured decisions. Example of this decisions include such things as merger and acquisition decisions, plant expansion, new product decisions portfolio management and marketing decisions.

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Decision making is a fundamental managerial activity. It may be conceptualized as consisting of four stages: intelligence, design, choice and implementation.

Role of Decision Support System For Decision-Making Process in Global Business Environment

Important aspects of the Decision Support System:

1) The most important consideration is the Decision Support System's ease of use - its ability to allow non -technical people to deal with it directly. The single greatest and most enduring problem with computers has been their inflexibility, their inability to let the person who actually needs the data to deal directly with the computer.

2) The ability to access information should not be restricted to only the part of an organization or to only certain managerial or professional groups. Instead the resource should be distributed to all of the people and part of an organization needing it without widespread access; the power of advanced Distributed Processing System will go untapped as they typically have in the past.

3) The ideal Decision Support System in sharp contrast to previous method of designing applications should not be a 'system' at all in the strict sense of the term. Rather, it should be a highly adaptive decision support generator that can easily be used by professionals to quickly design data support prototypes suited to each specific decision-making task. This adaptive tool must allow quick design changes if the original design does not closely match a person's information gathering style or needs.

4) To adequately support the human element, this highly adaptive support capability must be able to provide access to operational data and as well as to summary data that already has been processed by application programs designed for other specific operational tasks. Equally important this tool must provide the professional with access to an organization's raw data and it must allow the access to be accomplished in one step using a single uncomplicated procedure or command and without having to re-key non summary data.

5) The organizations need to access original data sometimes because efficiency is related to how well the original data is organized in the system; the Decision Support Generator should be able to interface with a true DBMS. It should also be able to access standard 'flat' files indirectly using the power of the host computer to facilitate both the user interface and data access without changing existing files.

6) The Decision Support Generator should let the user decide whether information should be displayed on the CRT screen for immediate use or whether it should be printed for later use. The best way to accomplish such flexible data presentation is through a work station. The management or professional information workstation would incorporate a keyboard, display screen and an interface to a printer which could print everything from straight text to graphics like pie charts, bar charts and line charts.

7) The support tool must interface with several different systems and capabilities, it must be compatible with all of them, the tool must provide users with a single easily used language to access manipulate and present data in a way that will best support the end-user.
8) To facilitate formatting and manipulating displayed data, the decision support generator should ideally be able to interface with word processing software. With this capability, the DSS becomes the critical link between data processing and office automation, integrating both functions in an easily-used, straight forward, extremely powerful system.
Decision making characteristics in the Global Business Environment:

Business Strategy/Decision Making Characteristics
Multinational: (decentralized federation) Decision making decentralized to subsidiaries, informal relationships between head quarters and subsidiaries
International: (coordinated federation) More vital decision and knowledge in general developed at head quarters and transferred to subsidiaries
Global: (centralized federation) Decisions made at the center knowledge developed and retained at the center
Transnational: (integrated network) Decision making and knowledge generation distributed among units

Managers and Decision Support System:

The daily work of a manager, as hundreds of brief activities of great variety, requiring rapid shifts of attention from one issue to another, very often initiated by emerging problems. A manager maintains a complex web of contacts outside and inside of the organization. A successful manager is not swamped by onslaught of these activities: he or she maintains a personal agenda. Effective manager carve out as it were, their own informal structure within the corporate structure and they use this network to keep themselves informed and influence others. It has been absorbed that proactive manager make special efforts to develop a long-term view and long-term agenda.

The need for types of information produced by decision support system has always been present. Decision support systems have become popular primarily because of their capability to fill this need. Nowadays availability of the computer hardware, the advent of the Database Management System in the 1970's provided means for storage and management of large amount of data, large increase in number of software packages incorporating the functions of a decision support system. Finally many MBAs who were trained analytic techniques are now reaching the middle and upper levels of corporations .These individuals know how to use the tools that decision support system provide. So in most of the organization, managers used the computer based Data processing applications. This leads to develop the decision support system in business world.

A widely held notion is that modern decision -making is a highly structured process. According to this view, management makes decisions by gathering and analyzing all the relevant information, reviewing all possible alternatives and then calmly and rationally choosing the course of action that provides maximum benefits at minimal risk.

Managers play three types of roles in carrying out their functions. Interpersonal roles are mainly based on face-to-face interactions; through in some cases computerized communications media may be employed. Informational and decision roles are supported by variety of information system, which make information available, assist in decision making and serve as means of communication.

All the managerial roles have an element of decision making: the decision roles are the ones where this is the crucial aspect. The manager brings together resources in a novel way. Decision support system assists an entrepreneur in considering options, selecting one and planning for its implementation. Handling disturbances is a part of managerial control. Resource allocation is the essence of planning and decision support systems have become indispensable in many organizations for their purpose.

The manager is a problem solver, and the fundamental activity in problem solving is decision making. Decision making is the process of identifying a problem, developing alternative solution and choosing and implementing one of them. An experienced manager recognizes a problem as similar to one he or she has already encountered. The intuitive grasp of a problem most often relies on such an ability to establish an analogy. The systems approach to problem solving helps to manage complexity.

Decision support system in the organizational environment:

Organizations that have been the most successful in the implementing DSS have much in common. They have well established, well controlled and well structured data processing system which provides transaction processing data necessary for DSS. Such organizations have spent extra money and personnel necessary to maintain a research and development focus. All the departments in the organization have communicated with central groups of computer. The entire departments have sufficient confidence to initiate and manage systems projects. The central computer groups have several people on its staff that either came from all other departments'. Education and training programs are used by the organizations to build mutual understanding between departments and the computer group.

Capabilities offered by DSS:

1) Support decision making in ill-structured situations- in which ,precisely owing to the lack of structure, problem do not lend themselves to full computerization, and yet require computer assistance for access to and processing of voluminous amount of data.

2) Help to rapidly obtain quantities results needed to reach the decision.
3) Operate the ad hoc mode to suit the current needs of the user, as opposed to operating in a generally scheduled fashion as management reporting system do.

4) Support various stages of the decision making process.

5) Foster high-quality decision making by encouraging decisions based on the integration of available information and human judgment.

6) Offer flexibility as opposed to a preordained pattern of use - making it easy to accommodate the particular decision making style of an individuals.

7) Facilitate the implementation of the decisions which frequently cut across department boundaries.

8) Support group decision making particularly through group DSS (GDSS).

9) Give managers the opportunity to gain a better understanding for their business by developing and working with models.

Conclusion:

With in the past several years, `computers have been used increasingly in areas of financial management, production analysis, short-term planning and geographical analysis.Today's business worlds, Computers are used for decision making process as a Decision support system. Decision Support System is types of management information system whose principal objective is to support a human decision maker during the process of arriving at decision. The strength of DSS lies in supporting decision making in situations where both human judgment and the power of the computer are required. DSS primarily support for strategic, tactical and operational planning.

Properly designed and integrated, the DSS becomes a very powerful support tool that enhances the productivity of professionals' at all organizational levels in all departments. It can effectively extend the organization's present staff by reducing its workload, thereby increasing productivity. And with today's technology and state of the art software tools, it can bring us even closer to bridging the chasms and operations reach worlds. These features can offer today's organizations pressed more than ever before to maximize efficiency while reducing costs unprecedented benefits in the utilization and management of both their human and computer resources.

Reference:
1) "Management Information System" by Viladimir Zwass
2) "The nature of Organizational Decision Making and the Design of Decision Support System" by George .P Huber.
3) "Introduction to Business Data Processing" by Lawrence S. Orillia
4) "Management Information System" by James O. Hicks JR

Role of Decision Support System For Decision-Making Process in Global Business Environment

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Monday, December 17, 2012

Itchy Scalp and Hair Dyes - Why Your Hair Dye is Burning Your Scalp

What's The Link Between Itchy Scalp and Hair Dyes?

Hair dyes can cause allergic reactions, typically resulting in a red, burning itchy scalp. This problem can usually be dealt with fairly easily if action is taken early on, when you first notice some irritation or something simply not quite right with your scalp.

Unfortunately many folks don't always know the link between their irritated scalp and hair dyes, or they will buy special shampoos and conditioners to treat their condition without realising that many of these big name products contain very harsh chemicals that can aggravate and even worsen your tender scalp condition.

Itchy Scalp and Hair Dyes - Why Your Hair Dye is Burning Your Scalp

So What's In A Hair Dye?

Typically the nastiest culprit of an itchy scalp and hair dyes problem is the chemical Phenylenediamine (PPD). This is known as a contact allergen, and can result in a nasty sore irritated scalp...or in doctor-speak, sensitisation dermatitis. It absorbs itself into the skin causing serious irritation. If inhaled it can cause throat irritation, and bronchial asthma, and in extreme cases has led to blindness from contact with the eyes.

It is often found in many dyes, as well as leather dyes, fur dyes, various printer inks and photographic products. Some manufacturers of these products have explicitly stated that PPD should not be used directly on the skin, however most manufacturers of PPD often do not do the same, and neglect to tell the consumer and end-user the dangers associated with this compound.

Other harmful chemicals found in dyes include Hydrogen Peroxideand Ammonia. Most off-the-shelf brands of hair dyes and even some gentler salon dyes contain one or more of these chemicals.

What Can We Do To Solve The Itchy Scalp and Hair Dyes Problem?

First of all, I would advise that the next time you go to a salon, ask for a "sensitive scalp" dye. There are many brands which are NOT harmful and can leave your hair in much healthier condition due to their gentler active ingredients and conditioning properties.

Second, make sure you're using a natural pH-balanced shampoo, that doesn't contain the harmful chemicals like Sodium Laureth Sulphate (SLS) and Propylene Glycol. These will only serve to aggravate your itchy scalp problem.

Finally, you can try a natural itchy scalp remedy like Chamomile which is excellent at soothing an itchy scalp and is readily available and 100% natural.

Either buy some chamomile tea from your local health store or make your own by simply boiling a pint of water and adding 2 teaspoons of chamomile flowers. Chamomile oil is also wonderful when dabbed on itchy scalp sores, and is the perfect treatment for problems caused by an itchy scalp and hair dyes.

Are There Any Natural Hair Dyes?

Henna is a natural dye which thickens hair (coats it), as well while coloring your hair safely, and thus any Henna based dyes should be fine (providing they contain no chemicals such as the dreaded phenylenediamine of course).

Henna naturally gives hair a red through auburn to deep brown colour but you can mix it with other herbs to give other colours.

It can be purchased on it's own or already mixed, ready to be applied and is one of the few things that can cover grey hair successfully.

Also, unlike chemical dyes the colour builds up and deepens over time too - so if you dye it a few times a year it will get deeper and richer each time.

Itchy Scalp and Hair Dyes - Why Your Hair Dye is Burning Your Scalp
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Friday, December 14, 2012

Organic Toner Skin Products - How Natural Ingredients Play an Essential Role in Any Skin Care Regime

Whether you are fighting acne, treating congested pores, dull skin or chronic dryness, toning the skin is an often over looked, yet critical component of a skin care regimen. An effective toner will restore the skin's proper pH level, remove any remaining cleanser or debris from the skins surface and deliver essential nutrients that will penetrate the skin's upper layers. For the healthiest skin possible, one should always avoid using toners made with alcohol. As a guide, this articles focuses on natural ingredients that are alternatives to alcohol based toners.

Tea Tree & Organic Vinegar

Toner Products

Adult onset acne is very different from adolescent acne and requires special treatment. A Tea Tree & Vinegar Toner can effectively treat the root causes of acne & eliminate all acne causing congestion from deep within the pores without drying out the skin the way many anti acne toners and astringents tend to do.

Organic Toner Skin Products - How Natural Ingredients Play an Essential Role in Any Skin Care Regime

Organic essential oil of tea tree is well renowned for its potent antibacterial, antimicrobial & detoxifying powers. Organic apple cider vinegar restores proper pH balance to the skin and greatly aids in the treatment and prevention of acne. Antiseptic organic vinegar prevents the growth of bacteria and promotes increased blood circulation in the small capillaries responsible for providing moisture to the skin.

Alpha Hydroxy Acids

When a toner is blended with organic multi fruit alpha hydroxy acids, the ingredients will work together to promote greater cell turnover. If your skin is dry and extremely sensitive to essential oils, alpha hydroxy acids will help to restore proper pH balance and provide the perfect environment so that your facial serum, gel or lotion can work at its optimum level.

Lactic acid is a wonderfully mild, moisture rich alpha hydroxy acid. It promotes faster cell renewal by dissolving the proteins that bind dead cells to the skin's surface. It is ideal for those who have sensitivities to other AHAs.

Rosemary, Lavendar and Aloe Vera

Rosemary aids in increased blood circulation, stimulating cell renewal. Lavender is a potent antioxidant that is prized for its gentle and non irritating properties. These nourishing botanical ingredients can be delivered to the skin in a moisturizing base of pure, organic aloe vera juice.

Pineapple, Papaya Enzyme and Grapefruit

Papain is a potent, yet gentle enzyme found in papayas that dissolves dead and damaged skin cells. Bromelain is the alpha hydroxy acid rich enzyme found in pineapples that boosts skin cell renewal and also has powerful anti-inflammatory properties. Pink grapefruit is highly prized for its antibacterial & antioxidant properties: It purifies and clears congested, oily and acne prone pores.

Rosemary, Green Tea and Licorice Root

Rosemary is well renowned for its proven ability to stimulate cell renewal by improving circulation. Green tea is a rich source of antioxidants, such as Vitamin C and Vitamin E. It assists in the repair of skin damage, including hyperpigmentation caused by acne scars & sun spots. Licorice root is a gentle, all natural skin lightener with soothing and healing properties.

Seaweed and Rose Geranium

Seaweed contains a wealth of plant nutrients that stimulate circulation, detoxify and increase hydration and elasticity. Organic rose geranium hydrosol provides moisture and a delightfully crisp and energizing aroma.

Witch Hazel & other ingredients with ant-inflammatory properties

Witch hazel is a mild, non irritating astringent with proven antibacterial properties. Clove, peppermint, thyme and yarrow are rich sources of salicin, a precursor of renowned salicylic acid, an anti acne agent. Salicylic acid is a beta hydroxy acid that exfoliates the top layer of skin revealing the cells just beneath the surface.

DMAE (Dimethlaminoethanol)

DMAE is an organic compound that restores firmness & resiliency to the skin. It reduces the appearance of enlarged pores by providing both immediate and long term tightening of the skin.

I hope you found this article informative and useful.

Organic Toner Skin Products - How Natural Ingredients Play an Essential Role in Any Skin Care Regime

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Saturday, December 8, 2012

What is the Difference Between Ink and Toner Cartridges?

With most homes and nearly all businesses now having computers and computer accessories, there are many choices of what is needed to make the system run more efficiently. One option that computer users have is either ink or toner cartridges for their particular printer. The following outlines the differences between ink and toner cartridges.

Ink Cartridges

Toner Products

Printing with ink is much like writing with a pen on paper. A printer ink cartridge contains liquid ink and he printer uses pressure to apply the ink to the paper. Ink cartridges disperses ink through holes in the cartridge Ink cartridges have one or more divided ink wells. Some companies place electronic contacts and a chip that communicates with the printer. The ink is sometimes oil based, but most of the time it is water-based.

What is the Difference Between Ink and Toner Cartridges?

Many people prefer inkjets because the cost is reasonable. As well, many like the quality of the printed material, the amount of documents and images that can be printed before the ink runs out, and the efficiency of inkjets. They like the quality of colored images when they are printed and one page printed with an ink cartridge can cost about 5 and 10 cents. It is also very user-friendly. An ink cartridge is a replaceable, ink jet cartridges are compact products that can usually fit in the palm of your hand.

Toner Cartridges

Toner is a fine and dry carbon-based powder mixed with a polymer that is applied to the paper. The consistency of the powder is much like dust. A laser is used to "burn" the toner into the paper. The heat of the fuser melts the particles of toner which causes them to attach to the paper. The powder used in laser printers creates the text and images on the paper. Toner sticks to the paper in a particular pattern as the result of static electricity.

Toner composition varies according to the manufacturer. Particle size affects the resolution. For instance, the smaller the toner particles, the better the resolution. As well, toner particles with more uniform sizes and shapes results in better color of the image being printed. Empty toner cartridges are normally refilled by the vendor. Quality, long printing life, speed, and efficiency of laser-imaged applications are a big reason why people choose toner cartridges. Toner cartridges are quite large, hold a substantial amount of toner, and can usually print at least 5,000 pages. The toner cartridge is more expensive than an in jet cartridge but it has a much longer printing life. If you print a lot of documents, toner cartridges are a better choice.

When you go to purchase a new printer depends on your own personal needs. It comes down to either an ink let printer or laser printer. Ink jet printers use ink jet cartridges, and laser printers use toner cartridges. They're very different, and knowing a little more about both types might make choosing a printer easier. Generic versions of both types of cartridges are widely available, and they can greatly reduce printing costs.

The choice is basically up to you so weigh thee pros and cons of each before purchasing.

What is the Difference Between Ink and Toner Cartridges?

Searching online for ink and toner printer cartridges? Then check out Tonsoftoner.com, one of the largest online retailers of brand name ink and toner cartridges including Brother printer toner, HP toner, Lexmark printer ink and more.

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Sunday, December 2, 2012

Advantages of A Laser Printer

Does a laser printer have enough advantages that it is worth a splurge or should you spend your hard earned money on a cheaper inkjet printer instead? Before you make your decision it might be worth your while to look at some of the advantages offered by laser printers.

First of all laser printers are known for their speed. A laser can move very quickly so it can transfer information incredibly quickly to the paper. Rather than just print a section of a page as an inkjet printer does, a laser printer allows you to print an entire page at a time. This makes it much easier to print graphics mixed with text that are designed with a computer program.

Another benefit of using a laser printer is that it is more precise then other types of printers, but especially inkjet and impact style printers. This is because the laser beam transfers the image to be replicated very precisely on to the paper, which saves the spilling of any extra ink.

Advantages of A Laser Printer

Another benefit of laser printers is that many of them are very modern and energy efficient. It doesn't cost as much to keep the machine running. In terms of cost, the use of toner in a laser printer is much cheaper than the ink cartridges that are used in inkjet printers over the long run. This is because expensive ink cartridges can be used up very quickly, especially if you are printing in color.

Yet another convenience when it comes to using laser printers is that they are less messy to deal with this. You can easily refill or replace the toner cartridges that are filled with a fine powder. This fine powder is much easier to clean up then ink that can be spilled everywhere as you attempt to fill the cartridge from an ink jet printer.

In general laser printers can often hold more ink and can go longer without needing any kind of toner cartridge change or paper filling. This means that it is a lot freer and that it can practically serve more people at one time if they are all working together in a small office.

Color laser printers also offer their users more potential for creativity and design then a simple black and white printer. Suddenly it is possible to brand every piece of stationary you have with your own logo or colorful promotional designs. Formerly expensive printing jobs such as the printing of posters, postcards, business cards or invitations can now be simply done in the office instead of being farmed out.

Laser printers also give designers and artist a lot more control over their final product before it is submitted to a printer as the pages that are spewed out of a color laser printer can closely approximate the finished product. This makes the reading, correcting and approval of any final proofs a much simpler and easier job!

Another perk to owning a laser printer is that you can buy them as part of an all-in-one type machine that also includes a copier and fax in one unit. This is a great innovation as it allows you to streamline a couple of major appliances into one appliance. As this one machine now uses the same paper and cartridge for many different uses and functions you also find yourself saving on computer ink and paper as you do not have to buy as many different brands or types of supplies for it as you would for three or four machines. Thankfully these types of laser printers are dropping in price so that they are now not that much more expensive then a quality inkjet printer.

Advantages of A Laser Printer
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Monday, June 18, 2012

The Five Stages of Team Development

Most experts in team development agree that teams will go through five different stages. How fast a team moves through each stage will depend on the team members, their individual skills, the work they are expected to do, and the type of leadership available to the team.

Bruce Tuckman deemed the four main stages of team development in order as Forming, Storming, Norming, and Performing. Later, as self-managed teams became common in business, he added a fifth stage of Adjourning/Transforming. Thomas Quick called the five stages for teams: Searching, Defining, Identifying, Processing, and Assimilating/Reforming. Whatever term is used for the stages, teams will go through all five during their developmental and working processes.

Web Development

Stage 1 - The first stage is when the team is formed and members meet. They learn what the team opportunities and challenge will be. Individual members may be confused about their role or not understand the need for the team. Members will agree on goals and assign actions for work, often working independently. Ground rules or team guidelines are established. At the start, the team leader may be a member of the group, a supervisor, a manager, or a consultant who will facilitate the team-building process. Leadership will help the team to define their processes. At this stage, the leader needs to be directive and understand the requirements for team training to move through each stage.

The Five Stages of Team Development

Stage 2 - During the second stage, individual expression of ideas occurs and there is open conflict between members. Members tend to focus on details rather than the issues and compete for influence. Low trust among team members is an evident indicator of this stage. The team needs to select their desired leadership style and decision methodology. The team leader can help by stressing tolerance and patience between members. The leader should guide the team process towards clear goals, defined roles, acceptable team behavior, and a mutual feedback process for team communication.

Stage 3 - In the third stage, the team develops work habits that support group rules and values. They use established tools and methods; exhibit good behaviors; mutual trust, motivation, and open communication increase; positive teamwork and group focus are apparent. The team relationships grow and individual characteristics are understood and appropriately utilized. The team leader continues to encourage participation and professionalism among the team members.

Stage 4 - The fourth stage shows high levels of loyalty, participation, motivation, and group decision-making. Knowledge sharing, cross-training, and interdependence increases. Team is self-directing in development of plans and strategy to meet their goals and carry out work. Personal growth and sharing is encouraged throughout membership. The leader becomes a facilitator aiding the team in communication processes and helping if they revert to a prior stage.

Stage 5 - For project teams, temporary committees, or task forces coming to an end, there will be a finalizing stage as they .celebrate and recognize group achievement. Then some mourning over the dissolving of the team relationship and begin planning for the change in individual work requirements. During this stage, leadership needs to emphasize organization gratitude and both team and individual recognition. For continuous work teams, there may be a higher performance level as they develop and transform as individuals and reform into revised teams. It is important to note that continuous work teams may revert to prior stages when new people are added to the team.

Time and effort are required to move through the various team development stages. Every team will go through all the stages. However the timeline of each stage may be different for each team depending on the individual members and their skill levels, the work the team is expected to accomplish, and team leadership during each stage.

The Five Stages of Team Development

Shirley Fine Lee, author of "R.A!R.A! A Meeting Wizard's Approach", has worked as a training and development specialist since 1986, and an independent consultant since 2000. She has extensive experience, helping organizations with their team building, training development, meeting facilitation, presentation delivery, and other communication needs. This work involves developing productivity tools, presenting workshops, and writing. For instance, she has authored numerous training manuals and guides, on a wide variety of topics. Her programs include time management, getting organized, problem solving, and team building. Find out more about her and options she provides on her website.

http://www.shirleyfinelee.com

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